

Maintenance, Operations & Lifecycle Services for Battery Energy Storage Systems (BESS)
Company
BESServiceprovides comprehensive O&M lifecycle services for Battery Energy Storage Systems (BESS). Beginning from BESS project planning and installation services to commissioning, maintenance and all-inclusive service operations, lifecycle modernization, and ultimately system re-manufacturing and recycling. Backed by the expertise of approx. 100 professionals and experience from dozens of BESS projects, we offer 24/7 remote monitoring and maintenance services, the BESServiceEyeO&M software platform, and comprehensive site services covering everything from high-voltage substations to facility and site maintenance, spare parts warehousing and logistics, and supply chain services with rush delivery capability.
All the services your BESS system needs, under one roof.
High availability. Maximum performance. Maximum return on investment.
Process
From Condition Assessment to the Right Maintenance Service Agreement
Assessment
We evaluate your BESS and its current condition, review the findings with you, provide recommendations for the necessary next steps, and help determine the most suitable scope for a maintenance service agreement.
Lifecycle Partnership
A trusted maintenance partner for 10–20+ years. We take responsibility for ensuring optimal maintenance, reliability, and availability throughout the asset lifecycle, helping you maximize the return on your investment.
Lifecycle Services
Comprehensive lifecycle services covering project planning and engineering, commissioning support, modernization projects, refurbishment and second-life solutions, and end-of-life recycling, ensuring effective management of your BESS throughout its entire lifecycle.
Service Levels
Maintenance Service Packages
Level 1
Blueberry
Services are performed on demand.
Reactive approach focused on responding to equipment failures and operational issues. Spare parts and maintenance services are provided on demand, with no fixed maintenance plan or recurring service fees.
Level 2
Rasberry
Planned Preventive Maintenance
Planned preventive maintenance based on annual maintenance schedules and component requirements. Includes maintenance planning, scheduling, execution, and reporting, with additional support services available as needed.
Level 3
Strawberry
Remote Monitoring and Lifecycle Management
Dedicated contact person, monitor system remotely. The service includes regular scheduled maintenance, spare parts management,Express delivery,reporting, lifecycle management, and ensuring system availability and performance.
Level 4
Cloudberry
SLA Response Time Guarantee and 24/7 Continuous Condition Monitoring
The most comprehensive maintenance package on the market, featuring guaranteed SLA response times, continuous 24/7 condition monitoring, and a wide range of value-added services to maximize system availability, reliability, and performance throughout the asset lifecycle.

Contact Us
Whether you need expert advice, support with a technical issue, or guidance in selecting the right service solution, our specialists are here to help. We listen to your needs, evaluate your situation, and deliver clear, effective solutions that create long-term value. Contact us today, and let’s find the best path forward together.
Aki Puolakka
Head of services
+358 44 527 1235
