Service Level 2 – Strawberry
Looking for structured maintenance to maximize reliability and availability?
BESService’s scheduled maintenance services are designed to ensure system functionality, safety, and compliance with statutory maintenance requirements.
Scheduled maintenance activities are planned, scheduled, executed, and documented through a systematic and structured process.
This approach helps maintain the system’s condition in a controlled and systematic manner, allowing potential issues to be identified and addressed proactively before they develop into faults that cause downtime and operational interruptions.
Ensures higher safety, reliability, and system availability compared to a fully reactive maintenance approach.
Planned Preventive Maintenance
Content
- Annual maintenance plans, maintenance scheduling, execution of preventive maintenance activities, and comprehensive reporting.
- Reactive support on demand: rapid response to faults, failures, and operational disruptions.
- Spare parts delivery and on-site installation services.
- All of our services are available on demand, allowing you to access the support you need, whenever you need it.
Service Commitment
- We respond to all inquiries within the same business day.
- Annual preventive maintenance visits are planned and scheduled
- Spare parts are supplied subject to supplier availability
- No Remote Monitoring or On-Call Support Service
Availability Management
Annual preventive maintenance (12 month, 6 month, 3 month)is handled proactively and systematically, ensuring system health today, tomorrow, and years into the future. Day-to-day condition monitoring remains with the customer; actions are triggered on the customer’s request.